Frequently Asked Questions

Placing an order at All About Her is simple. Sign in or register in the upper right-hand corner. If you're a returning customer, enter your email address and password. If you're new, select "create account." Once you're signed up, you can begin shopping!

Orders that have already started the production process or that have shipped cannot be cancelled. Please contact us immediately if you need to make changes to your order.

Yes! Sign up by clicking the bar at the top of the site where it says "Join our mailing list." We'll keep you posted on all of our latest specials and new arrivals.

All About Her is located in South Florida.

All products come either directly from the manufacturer or from authorized distributors. We guarantee 100% authentic products.

If you're looking for more unusual or hard-to-find items, please use the contact form and let us know what you're looking for. We'll do our best to stock the item you'd like in the future.

On the sign-in page, you'll see a link that says "Forgot your Password?" Click this link and follow the instructions. A password reset link will be sent to the email address associated with your account.

Please allow 2-8 business days for arrival (continental USA only). Orders placed on weekends or holidays will be processed the next business day. Orders placed after 2 PM CST Friday will be processed on the next business day.

When you're ready to pay, click "view your cart" in the upper right part of the page to see all items in your cart. Click the "Proceed to Checkout" button and follow the on-screen instructions, including adding billing and shipping information.

When you checkout, you'll see a field to enter your coupon code. Only one coupon may be used per order.

We accept all major credit cards and PayPal for secure, convenient checkout.

When you place an order, we send an email with a shipping confirmation and tracking number so you can monitor your delivery every step of the way.

Free shipping on all orders over $25. For our complete shipping and return policy, please visit our shipping policy page.

We collect sales tax in locations where we have a legal obligation to do so. Taxes charged are calculated based on state and local taxes of the location where your order is being shipped.